Privacy Policy

Infinia Consulting Private Limited (“Infinia Consulting”, “we”, “our”, or “us”) is committed to protecting the privacy of everyone who visits our website or engages with our services. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to it.

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

1 Who We Are

Infinia Consulting Private Limited is a global consulting and outsourcing firm providing Technology Services, Business Services, and Financial Services. Our registered office is in India and we operate internationally.

For the purposes of applicable data protection law, Infinia Consulting Private Limited is the data controller responsible for your personal information collected through this website.

2 Information We Collect

We collect information in the following ways:

Information you provide directly — when you fill in a contact form, request a consultation, send us an email, or otherwise communicate with us, we may collect:

• Name and contact details (email address, phone number)
• Company name, job title, and industry
• The content of your message or inquiry
• Any additional information you voluntarily share with us

Information collected automatically — when you browse our website, we may automatically collect certain technical data, including:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URL
• Device identifiers and screen resolution

We do not collect sensitive personal information (such as financial account numbers, government-issued identification, health data, or biometric data) through this website.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested
• To schedule and conduct consultations or business discussions
• To send you relevant information about our services, insights, or events — where you have provided consent or where we have a legitimate business interest to do so
• To improve our website’s functionality, content, and user experience
• To monitor and analyse usage patterns and website performance
• To comply with applicable legal obligations
• To protect the rights, safety, and security of Infinia Consulting, our clients, and others

We process your personal data based on one or more of the following legal bases: your consent, the performance of a contract or pre-contractual steps, our legitimate business interests, and compliance with a legal obligation.

4 Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — we may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email delivery, website analytics, CRM software). These providers are contractually bound to keep your information confidential and use it only for the specific purpose for which it was shared.
• Business transfers — in the event of a merger, acquisition, reorganisation, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website if such a transfer results in a material change to how your information is used.
• Legal requirements — we may disclose your information where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Infinia Consulting, our clients, or others.

5 Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. A cookie is a small text file placed on your device when you visit a website.

We may use the following types of cookies:

• Strictly necessary cookies — required for the website to function correctly and cannot be switched off.
• Analytics cookies — help us understand how visitors interact with our website so we can improve its performance and content.
• Preference cookies — allow the website to remember choices you make (such as language or region) to provide a more personalised experience.

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. A cookie preference control is available via the “Cookie Settings” link in our website footer.

6 Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, to maintain our business relationship with you, or as required by applicable law.

Contact and inquiry data is generally retained for up to 3 years after our last meaningful interaction. Website usage data collected through analytics tools is typically retained for no more than 26 months. When your data is no longer required, it is securely deleted or anonymised.

7 Your Rights

Depending on your location and the applicable data protection laws, you may have the following rights regarding your personal information:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data, subject to certain legal exceptions.
• Right to restrict processing — to request that we limit how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

8 Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

9 Third-Party Links

Our website may contain links to third-party websites, including our partner platforms (such as infisynergy.com and para.tax) and social media profiles. These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site you visit through a link on our website.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

If you are located in the European Economic Area and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.